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General Information
- We ship to all 50 states and selected areas using UPS Ground, 2nd Day Air, and Next Day Air Delivery Services. Additional charges will be applied for shipments to Alaska, Hawaii and Puerto Rico (These additional charges will not be calculated in your shipping total, but will be applied at billing).
- UPS deliveries are made to street addresses only. Please include a complete street address and daytime telephone number for each destination.
- Items ordered together may be delivered separately.
- Orders received after 10:30am EST will be processed the next business day.
- SUBSTITUTIONS: In order to meet your desired delivery date, we may substitute similar items of equal or greater value.
A Special Note on Shipping Perishables
- All perishable selections, which are marked with our perishable icon, in the product description, REQUIRE 2nd Day Air Delivery when destined to states west of MI, IN, KY, TN &AL. Perishable products destined for other states may safely be sent via UPS Ground Service.
- During seasons of extremely hot weather and where distance is a consideration, some products may require 2nd Day Air delivery to ensure maximum quality.
- Perishable items must be delivered to street addresses and refrigerated upon receipt. It is the customer's responsibility to provide proper shipping addresses and to ensure there will be someone available to accept delivery.
Holiday and Event Ordering & Shipping
Our delicious hams and distinctive Southern foods are the perfect way to celebrate special events, like graduations, and to honor a special person on their special day, like Dad on Fathers Day, or just to have a summer gathering of friends and family.
To make sure your order arrives in time for the special day, please make sure you order early enough and consider the following information:
- Please understand that orders placed today are delivered to verifying credit cards, fulfilling the orders, packing and shipping, etc. Please keep these processing requirements in mind when choosing your preferred arrival date and shipping method as part of your shopping session.
- Please allow 4-7 working days (M-F) for delivery of NON-PERISHABLE items via UPS Ground Service. PERISHABLE items are shipped on Monday through Wednesday only, so they are delivered to you by Friday and don't sit in UPS warehouses over the weekend.
- To ensure quality, perishable goods shipped to all states west of AL, TN, KY, IN and MI must be sent UPS 2nd day air. Perishable goods shipped to other states my safely ship via UPS Ground Service.
- Your order may require 2nd Day Air delivery in order to meet the arrival date you specified as part of your shopping session. We will contact you promptly if there is any problem meeting the dates you specify with the shipping methods you specify. We'll let you know the alternatives and the costs.
2007 Holiday Cut Off Dates - ORDER BY 10:30 am EST
| For arrival by: |
UPS Standard
Delivery 3-8 bus.
days1 |
UPS 2nd Day Air
Guaranteed
Delivery1 2 |
UPS Overnight
Delivery1 2 |
Thanksgiving
Thursday, Nov. 22 |
Nov. 13 |
Nov. 19 |
Nov. 20 |
Hanukkah
Tuesday, Dec. 4 |
Nov. 23 |
Nov. 28 |
Nov. 29 |
Christmas
Tuesday, Dec. 25 |
Dec. 13 |
Dec. 19 |
Dec. 20 |
New Years
Tuesday, Jan. 1 |
Dec. 19 |
Dec. 26 |
Dec. 27 |
NOTE: All items going to Alaska, Hawaii and Puerto Rico must be shipped UPS 2nd Day Air at an additional $12 per item.
1All perishable items are shipped the next business day to arrive during the week - within two business days thereafter. Perishable items cannot be shipped on Friday, but can be shipped on Thursday if your order is placed before 10:30AM and you select Next Day Air at $20 per item in addition to standard shipping rates.
2UPS Second Day and Overnight delivery charges apply in addition to standard shipping fees. |
General Packaging Information
- Gift selections and non-perishable items will be neatly packed in attractive white shipping containers or custom gift boxes imprinted with the appropriate logo.
- All orders are carefully packed for the safest delivery; however, if you should experience any damage due to shipping, please contact your local UPS agent for inspection or call our customer service department for further instructions. To ensure quality, 2nd Day Air Delivery is REQUIRED for shipments of all perishable products to states west of AL, TN, KY, IN and MI. Perishable products destined to other states may safely ship via UPS Ground Service.
A Special Note on Packaging Perishables
Very perishable items, such as Smoked Hams, Turkey & Seafood will be shipped frozen, in sturdy & reusable styrofoam coolers to keep items cold. Multiple items shipping to one address may be packed in a single shipping container.
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