Retail Store
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Shipping Policy
Standard
Service
Standard shipping for continental U.S. is included in the product price. Normal delivery will be 5-7 business days after shipping. Standard shipping will apply unless Express or Super Express is requested. We ship UPS whenever possible. Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.
Express Service
If you choose Express Service for delivery within 2-3 business days after shipping, a charge of $10 per item will be added. Express Service is required for AK & HI. Orders received after 10:00 am EST will be processed the next business day. Perishable items may not ship on Wednesday under the Express option, if the travel time will not allow for package to arrive on Friday. Shipping charges are not refundable due to late shipment, only late delivery.
Super Express Service
If you choose Super Express Service for delivery within 1-2 business days after shipping, a charge of $25 per item will be added. Orders received after 10:00am EST will be processed the next business day. Perishable items will not be shipped on Friday, to avoid spoilage of items held in transit over a weekend. Shipping charges are not refundable due to late shipment, only late delivery.
Saturday Delivery Super Express Service - UPS Saturday delivery is not available to all locations. Please call our Customer Service Department (Mon-Fri, 8am-5pm) to inquire if this option is available in your delivery area. An additional charge of $20 (per item quantity) will be applied to the Super Express delivery fee.
U.S. Mail - We ship only select items to P. O. Boxes and APO/FPO addresses. Tracking of USPS deliveries is not available. PLEASE NOTE - Perishable items are shipped UPS on Monday & Tuesday, unless Express or Super Express Service is requested. These must be delivered to street addresses and refrigerated or frozen upon receipt. However, we cannot be responsible for loss or spoilage of items shipped to improper addresses or where no one is available to accept delivery. During seasons of extreme heat, some products may require upgraded delivery services to ensure maximum quality. (See table below.) Items ordered together may be delivered separately.
We ship UPS whenever possible. Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.
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800-926-8448
